Broker queries should be sent to firstname.lastname@example.org. This is meant for broker customers that have questions or problems regarding the Autochartist broker setup. Example requests include:
Can I change the broker logo that I see on the automated emails?
Can we have additional instrument coverage, like crypto currencies?
Can I schedule a training webinar for my sales staff?
Online skype support from 06h00 to 14h30 UTC is also generally available on weekdays at autochartist_support
Please supply the information below when logging a query. Alternatively, please attach a screenshot of the problem. This information is helpful to getting the issue resolved quickly and efficiently:
What system / product is being used?
What is the error message?
If the issue is user specific, what is the username/email address?
What browser / operating system is being used?